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Responsible Gambling

Practical tools, warning signs, and free New Zealand support to help you stay in control when gambling.

Updated: 8 October 2025

Responsible Gambling

Gambling should remain a form of entertainment—not a strategy for income. This page walks through practical control tools, common risk signals, and where to find free, confidential help in New Zealand.

This site is for adults aged 18+. We provide information only and do not run gambling services.

Quick Help

  • Need to talk right now? Gambling Helpline — 0800 654 655 — text 8006 —
    https://www.gamblinghelpline.co.nz (24/7 phone, text, and online resources)
  • In an emergency or immediate risk of harm, call 111.

Set Limits Before You Play

Activate these tools with any operator that accepts New Zealand players:

  • Deposit limits: daily/weekly/monthly caps
  • Loss limits: end play once a preset loss figure is reached
  • Time limits and reality checks: reminders every 15–60 minutes
  • Wager limits: cap stake size or bet counts
  • Cool-off periods: pause your account for 24 hours up to several days
  • Self-exclusion: block yourself from one or multiple sites for 6–24 months or permanently

How to set effective limits:

  1. Decide your entertainment budget for the week or month (money you can afford to lose).
  2. Choose a session length (e.g., 45–60 minutes) and set an alarm.
  3. Enable deposit/loss caps in the cashier before your first wager.
  4. Stop when a limit is reached—never lift it mid-session.

Recognise the Signs of Harm

Consider pausing play and seeking help if you notice:

  • Spending more than planned or borrowing to gamble
  • Chasing losses or increasing stakes to recover
  • Hiding gambling from family or friends
  • Feeling stressed, anxious, or unable to stop
  • Gambling disrupting work, study, sleep, or relationships

Self-Exclusion and Blocking Tools

  • Operator self-exclusion: available via most account settings
  • Device/site blocking:
  • Card/payment blocks: ask your bank about gambling transaction blocks
  • Marketing opt-out: unsubscribe from emails/SMS or reduce notification frequency

Support in New Zealand (Free and Confidential)

National services

Specialist and regional services

Financial counselling and budgeting

Tips for Safer Play

  • Treat wins as a bonus, not a guarantee.
  • Avoid gambling when tired, stressed, or under the influence.
  • Use smaller stakes and lower-volatility games for longer sessions.
  • Take frequent breaks; step away after a major win or loss.

Our Role and Disclosures

  • We are an independent, ad-supported publisher. Some links may generate commissions, but our reviews and guides remain editorially independent.
  • We promote responsible gambling and highlight support resources throughout the Site.

Need to Talk?

Free, confidential help is available around the clock:

If you’re concerned about someone else’s gambling, these services also support family members and friends.

Essential Resources

Gambling Helpline (NZ)

0800 654 655

24/7 phone, text 8006, and online resources

Visit Website

Lifeline Aotearoa

0800 543 354

24/7 crisis support and suicide prevention

Visit Website

Gambling Blocking Software

Complimentary software that blocks gambling domains on your devices

Financial Mentoring

0800 345 123

MoneyTalks — no-cost budgeting help and financial mentoring

Get Help

Need Support?

Reach out to gamblinghelpline.co.nz or call 0800 654 655 for free, confidential assistance. In an emergency, dial 111.